Effective Date: Jan 1, 2025
1. Description of Services
CTekk Solutions provides online training courses and software skills upgrade training videos. Customers can purchase access to these courses through our website, www.ctekksolutions.net. Our training materials include pre-recorded video lessons, downloadable resources, and interactive modules designed to enhance professional skills in various software applications.
2. Purchase Currency
All prices displayed on our website are in USD. Customers are responsible for ensuring they understand the currency before completing a purchase.
3. Customer Service Contact Information
For any inquiries, assistance, or issues related to our services, customers can reach us through the following methods:
- Email: support@ctekksolutions.net
- Phone: 408-471-7753
- Live Chat: Available on our website contact page during business hours.
4. Order Fulfillment Policy
4.1 Access to Training Materials
- Upon successful payment, customers will receive an email confirmation with login credentials and access details.
- Training videos and resources are provided within 24 hours of purchase.
- Customers may access purchased content for the duration specified at the time of purchase (e.g., lifetime access, annual subscription, etc.).
4.2 Refund and Cancellation Policy
- No refunds will be provided once the content has been delivered.
- Cancellations are not permitted after the customer has received the training material.
- By completing the purchase, customers acknowledge and agree that all sales are final.
5. Legal & Export Restrictions
- Our training content is intended for use in [List applicable countries]. Customers outside these regions should verify local regulations before purchasing.
- Customers are prohibited from sharing, reselling, or distributing purchased content without explicit permission from CTekk Solutions.
6. Privacy Policy
We are committed to protecting customer privacy. Our Privacy Policy explains how we collect, store, and use customer data. By using our services, customers agree to the terms outlined in our Privacy Policy.
7. Business Address
CTekk Solutions 6010 W Spring Creek Pkwy, Suite 257 Plano TX 75024
8. Promotional Terms
- Promotions, discounts, and free trials are subject to specific terms disclosed at the time of the offer.
- Customers must adhere to stated eligibility requirements for each promotion.
- CTekk Solutions reserves the right to modify or withdraw promotions without prior notice.
9. Payment Security
- All transactions on www.ctekksolutions.net are secured with PCI-compliant payment processing through Stripe.
- Our website uses HTTPS encryption to protect customer data.
- Customers’ payment information is not stored on our servers.
10. Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- Stripe
- American Express
- Discover
- PayPal (if applicable)
For further details, please review our Terms of Service and Privacy Policy available on our website.