Effective Date: Jan 1, 2024
CTekk Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlines how we collect, use, store, and disclose information obtained from users of www.ctekksolutions.net (“Website”). By using our Website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
1.1 Personal Information
We collect personal information when you register, make a purchase, subscribe to our services, or interact with our customer support. This may include:
- Name
- Email address
- Billing address
- Phone number
- Payment details (processed securely via third-party payment processors)
1.2 Non-Personal Information
We automatically collect non-personal data when you access our Website, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our Website
- Referral sources
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and improve our services. Users can control cookie settings via their browser preferences.
2. How We Use Your Information
We use collected data for the following purposes:
- To process transactions and provide access to purchased training materials
- To personalize user experience and improve our Website
- To send transactional emails, updates, and customer support responses
- To comply with legal and regulatory obligations
- To prevent fraud and enhance website security
- To improve our marketing efforts based on user preferences
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Payment Processors: We share payment information with third-party payment gateways (e.g., Stripe) to process transactions securely.
- Legal Compliance: We may disclose data when required by law, regulation, or legal proceedings.
- Business Transfers: If CTekk Solutions undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the business transition.
- Service Providers: We may share data with trusted partners who assist in website operations, analytics, or marketing, under strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect personal data, including encryption, secure servers, and access controls. However, no data transmission over the internet is 100% secure. Users are responsible for maintaining the confidentiality of their account credentials.
5. User Rights and Choices
Users have the right to:
- Access, update, or delete personal information by contacting us at privacy@ctekksolutions.net.
- Opt out of marketing emails by using the “unsubscribe” link in email communications.
- Disable cookies through browser settings, though this may affect website functionality.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage users to review their privacy policies.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with a revised “Effective Date.” Users should review this policy periodically.
9. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at:
CTekk Solutions Inc
Email: privacy@ctekksolutions.net
Phone: 408-471-7753
Address: 6010 W Spring Creek Pkwy, Suite 257 Plano TX 75024